Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website or use an online service. Cookies allow websites and applications to recognize your browser or device, remember preferences, support login sessions, improve performance, analyze usage, and support security.

Cookies may be set by Rappor directly or by third-party service providers that help us operate, analyze, secure, improve, or market the Service.

2. Similar Technologies

In addition to cookies, we may use similar technologies, including:

• Pixels
• Tags
• Scripts
• Local storage
• Session storage
• Device identifiers
• Log files
• Analytics identifiers
• Tracking URLs
• Software development kits, if applicable
• Other similar technologies

For simplicity, this Cookie Policy refers to these technologies collectively as “cookies” unless otherwise stated.

3. Where We Use Cookies

We may use cookies across different parts of the Service, including:

• The Rappor SaaS marketing website
• Public pricing, signup, and informational pages
• The member portal
• Login and authentication flows
• Group and organization workspaces
• Generated group landing pages
• Generated member or business profile pages
• Custom domain websites powered by Rappor
• Billing and checkout flows
• Support or contact forms
• Analytics and reporting tools
• Email and campaign tracking where applicable

Because Rappor may generate public-facing pages for groups, organizations, members, and businesses, cookies may be used on both Rappor-branded pages and customer-branded or custom-domain pages powered by Rappor.

4. Types of Cookies We Use

We may use the following categories of cookies.

4.1 Strictly Necessary Cookies

These cookies are required for the Service to function properly. They may be used to:

• Keep users logged in
• Authenticate accounts
• Maintain secure sessions
• Remember security settings
• Prevent fraud or abuse
• Process billing or checkout sessions
• Load pages correctly
• Maintain workspace context
• Support API-backed portal functionality
• Balance traffic or maintain server performance
• Store cookie preferences

Because these cookies are necessary to provide the Service, they generally cannot be disabled through our cookie preference tools. You may be able to block them through your browser settings, but doing so may cause parts of the Service to stop working.

4.2 Functional Cookies

Functional cookies help us remember choices and improve your experience. They may be used to:

• Remember user preferences
• Remember selected workspace or group context
• Store display preferences
• Remember form progress
• Support account settings
• Improve navigation
• Maintain user interface preferences

If functional cookies are disabled, some features may not work as expected.

4.3 Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors and users interact with the Service. They may be used to collect information such as:

• Pages viewed
• Time spent on pages
• Referring websites
• Browser type
• Device type
• Approximate location
• Click activity
• Feature usage
• Error activity
• Traffic sources
• Conversion paths
• Aggregate website performance

We use this information to improve the Service, understand what features are useful, troubleshoot issues, measure marketing effectiveness, and improve generated websites and user experience.

Analytics data may be aggregated or pseudonymized depending on the tool used.

4.4 Advertising and Marketing Cookies

We may use advertising or marketing cookies to:

• Measure ad performance
• Track conversions
• Understand campaign effectiveness
• Avoid showing repetitive ads
• Build or measure audiences
• Support retargeting or remarketing
• Attribute signups or purchases to marketing campaigns
• Improve sales and marketing efforts

These cookies may be set by Rappor or by third-party advertising and analytics providers.

If we use advertising or marketing cookies in ways that are considered targeted advertising, sale, or sharing under applicable privacy laws, we will provide required notices and opt-out options where required.

4.5 Security Cookies

Security cookies help us protect the Service. They may be used to:

• Detect suspicious activity
• Prevent unauthorized login attempts
• Prevent abuse of forms or APIs
• Support rate limiting
• Support fraud prevention
• Protect against cross-site request forgery
• Maintain account and workspace security

Security cookies are often necessary for safe operation of the Service.

5. First-Party and Third-Party Cookies

5.1 First-Party Cookies

First-party cookies are set directly by Rappor or by domains operated by Rappor. These may be used for login, security, preferences, analytics, and Service functionality.

5.2 Third-Party Cookies

Third-party cookies are set by service providers or external platforms. These may include providers that help with:

• Analytics
• Advertising
• Payment processing
• Embedded content
• Video hosting
• Maps
• Scheduling tools
• Customer support
• Security
• Error monitoring
• Performance monitoring

Third-party cookies are subject to the privacy policies and cookie practices of the third parties that set them.

6. Cookies Used for Login and Workspace Access

Rappor uses cookies and similar technologies to support account login, secure sessions, and workspace access.

These cookies may help us:

• Authenticate users
• Keep users logged in
• Maintain session state
• Remember selected group or organization workspace
• Apply role-based access controls
• Protect against unauthorized access
• Detect unusual login activity

If these cookies are blocked or deleted, you may be logged out or unable to use certain member portal features.

7. Cookies on Generated Group and Member Pages

Rappor may generate public-facing websites, group landing pages, business profile pages, member listings, event sections, and similar pages.

These pages may use cookies for:

• Basic site functionality
• Performance monitoring
• Analytics
• Traffic measurement
• Conversion tracking
• Embedded content
• Security
• Cookie preference management

If a group or organization uses a custom domain or white-labeled website powered by Rappor, cookies may still be set by Rappor or its service providers to operate and improve the Service.

8. Analytics

We may use analytics tools to better understand how people use the Service and public-facing pages.

Analytics tools may collect information about your browser, device, pages visited, interactions, referring pages, approximate location, and usage patterns.

We use analytics information to:

• Improve page performance
• Understand visitor behavior
• Improve product features
• Measure public group website activity
• Support group landing page analytics where available
• Identify bugs or usability issues
• Understand marketing performance

Where practical, we may configure analytics tools to limit unnecessary personal information collection.

9. Advertising and Conversion Tracking

Rappor may use advertising and conversion tracking tools to understand whether marketing campaigns are effective.

These tools may help us understand whether a visitor:

• Clicked an advertisement
• Visited a landing page
• Submitted a form
• Started signup
• Created an account
• Started a subscription
• Completed checkout
• Returned to the website after viewing an ad

If we use advertising cookies, pixels, or similar technologies, we may provide additional controls where required by law.

10. Embedded Content and Third-Party Features

The Service may include embedded or linked third-party content, such as:

• Videos
• Maps
• Social media links
• Scheduling links
• Payment checkout pages
• Analytics scripts
• Support tools
• External business profile links
• Other third-party widgets or services

These third parties may set their own cookies or collect information according to their own privacy policies and cookie practices.

Rappor is not responsible for the cookie practices of third-party websites or services that we do not control.

11. Your Cookie Choices

You have several options for managing cookies.

11.1 Browser Settings

Most browsers allow you to block, delete, or limit cookies. Your browser may also allow you to receive warnings before cookies are stored.

If you block or delete cookies, some parts of the Service may not work properly. For example, you may not be able to log in, remain logged in, access a workspace, save preferences, complete checkout, or use certain features.

11.2 Cookie Preference Tools

Where available, Rappor may provide a cookie banner, cookie settings panel, or similar preference tool that allows you to manage certain non-essential cookies.

Strictly necessary cookies may remain active because they are required to provide the Service.

11.3 Analytics and Advertising Opt-Outs

Some third-party analytics and advertising providers offer their own opt-out tools. You may be able to manage preferences directly through those providers or through your browser, device, or privacy settings.

11.4 Global Privacy Control and Universal Opt-Out Signals

Some browsers or extensions allow users to send opt-out preference signals, such as Global Privacy Control or other universal opt-out mechanisms.

Where required by applicable law and where technically feasible, we will honor legally recognized opt-out preference signals for activities that qualify as sale, sharing, or targeted advertising under applicable privacy laws.

12. Do Not Track

Some browsers offer “Do Not Track” signals. There is not currently a uniform industry standard for responding to all Do Not Track signals.

Rappor may not respond to Do Not Track signals unless required by applicable law. Where required, we will honor legally recognized opt-out preference signals as described in this Cookie Policy and our Privacy Policy.

13. Cookie Retention

Cookies may remain on your device for different periods of time.

Some cookies last only while your browser is open and are deleted when you close your browser. Other cookies may remain on your device until they expire or until you delete them.

The retention period depends on the type of cookie, its purpose, your browser settings, and the settings configured by Rappor or the applicable third-party provider.

14. Updates to Our Cookie Use

The cookies and similar technologies we use may change over time as we update the Service, add features, change providers, improve security, support new analytics tools, or adjust our marketing efforts.

We may update this Cookie Policy from time to time to reflect changes in our cookie practices.

15. Relationship to Privacy Policy

Cookies may collect or be associated with information that identifies, relates to, describes, or can reasonably be linked to a person, browser, or device.

For more information about how we collect, use, disclose, retain, and protect personal information, please review our Privacy Policy.

16. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. If we make material changes, we will provide notice by posting the updated Cookie Policy, updating the “Last Updated” date, displaying a notice, updating our cookie banner, sending an email, or using another reasonable method.

Your continued use of the Service after the updated Cookie Policy becomes effective means you acknowledge the updated Cookie Policy.

17. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us at: